"Sir,MK sport we have replaced the old lines for you. Please be careful when using electricity in summer. If you have any electricity problems, please contact us any time..." On July 22, in Baoji Village, Bincheng District, Binzhou City, Shandong Province, employees of the State Grid Binzhou Power Supply Company went door to door to check switches, lines and leakage protection equipment for villagers, providing stable and efficient electricity service for the villagers.

Photo: State Grid Binzhou Power Supply Company

After entering the summer's "dog days", temperatures soared, and the electricity load gradually increased. State Grid Binzhou Power Supply Company organized "Electricity Butlers" to carry out the special activity called "Power Supply Service Enters Ten Thousand Households" around the four aspects of electricity publicity, hidden danger management, grid service, and dedicated service, to ensure the safety of users, guarantee electricity supply, and comprehensively check for possible safety hazards. At the same time, the staff also shared information on electricity safety among the villagers, improved the ability to identify safety hazards, reminded everyone to pay attention to electricity safety, prevent accidents, and provide users with better quality services.

In recent days, the power grid manager has adopted the service mode of "sitting in class + inspection" at the village and community power convenience service points to carry out power grid services. At the same time, the power grid manager went to the villagers' homes to collect electricity demands, carried out safety inspections on old lines, and actively invited villagers to join the power supply service WeChat group; introduced online payment, registration and other business processing to customers, focusing on providing the contact information of the local grid managers, so that villagers can solve electricity problems as soon as possible by calling the manager directly.

Photo: State Grid Binzhou Power Supply Company

Since the launch of the activity, the State Grid Binzhou Power Supply Company has provided door-to-door services to villagers more than 340 times, eliminated 43 various types of electricity safety hazards, and responded to more than 500 electricity-related calls.

Next, the State Grid Binzhou Power Supply Company will continue to commit to providing high-quality power services, regularly carry out door-to-door maintenance, inspect important users' power equipment, strengthen communication with customers, understand relevant power demands, and make power service work detailed, practical and excellent, and deliver services to the door to provide solid power guarantee for the majority of users.