Photo: Courtesy of State Grid Xuchang Power Supply Company

"High-power electrical appliances must be used in a staggered manner. If the oil heater,mk induction cooker, and air conditioner are turned on at the same time, the switch fuse may be blown..." said Tai area managers of Jiangguanchi Power Supply Station of State Grid Xuchang Jian'an Company while handling the power failure for residents at Qiuhu village, Jiangguanchi town, Jian'an district, Xuchang city, in Central China's Henan Province, on January 14.

As the Spring Festival approaches, a lot of migrant workers return to their hometowns, causing a surge in electricity loads for heating, living and other purposes. In order to ensure the normal electricity needs of those returning home during the Spring Festival, State Grid Xuchang Company carried out power supply services during the winter, organized three-level power supply service personnel at the city, county and township levels to proactively carry out service activities to ensure power supply during the winter, and fully ensured the return of electricity during the winter. Rural customers can use electricity safely and reliably.

During the period of serving customers returning home, State Grid Xuchang Power Supply Company, in accordance with the principle of localized management, organized three-level power supply service personnel to comprehensively strengthen inspections and hidden danger inspections of equipment within the service grid, discover safety hazards as soon as possible, and promptly rectify them. At the same time, they carry out surveys on the number of people returning home and the load increase of homes with returning workers within the grid to grasp first-hand load growth and ensure that overloading does not occur. Xuchang Power Supply Company also organized power supply service personnel to communicate with returning migrant workers at close range by setting up electricity consultation desks and mobile display boards to explain their electricity usage, publicize electricity price policies and safe electricity use knowledge, and electricity consumption hidden dangers and help migrant workers returning home to solve electricity problems.

The high-quality and efficient power supply service has won praise from returning customers while ensuring reliable power consumption. "They not only publicize the knowledge about electricity use, but also help me check the wiring at home. I don't have to worry about electricity during the Spring Festival. The service is really good," said Xu Jianwei, a returning migrant worker from Qiuhu village, expressing gratitude to the Tai area manager for the help.